The most impactful engagement for ambitious B2B scaleups. I turn your customer success into a reliable revenue driver in 6 months.
The result: predictable expansion revenue from existing customers, fewer cancellations and a calm system that simply runs.
It's not a lack of effort, it's a lack of structure. Three patterns show up again and again, across industries, with the same consequences.
Marketing budgets flow into winning new customers. The post-sale journey stays unstructured. The customer lifecycle breaks off before it creates real value.
The tools are there but unused. Without clear data logic and defined processes, the CRM stays an expensive notebook with no real impact.
Early warning signals exist in the data but go unread. At-risk accounts stay invisible until it is too late.
Growth potential within existing accounts goes unnoticed or unaddressed. Growth from existing customers is systematically left on the table.
The team reacts instead of leading. Without a clear structure there is no capacity left for strategic account development that builds long-term loyalty.
No outside theory. I work directly with your data, your team and your processes to build something that actually holds.
Taking a close look at your data, processes and retention risks.
A clear structure and action plan, tailored to your team.
I accompany the implementation until every step is second nature.
Your team carries the system forward on its own, without external dependency.
I don't deliver generic frameworks. What I build is a structure tailored to your data, your team size and your customer segments.
The result: clear processes, a loyal customer base and existing revenue that grows systematically without extra effort.
I don't publish client lists. Discretion is the foundation of every engagement. These results come from completed projects.
All figures are based on completed projects. Individual results vary depending on the starting situation.
I don't sell time, I deliver measurable results. You know from day one what you're investing and what you get in return.
One-time · 30 min. meeting
A first, no-commitment look at your situation. We identify together where the biggest lever is.
Fixed price · 2 instalments of 2,500 € · excl. VAT
Comprehensive analysis of your customer processes, retention risks and growth potential. You receive a structured report with concrete next steps – presented and discussed in a personal closing meeting.
Fixed price
Full accompaniment from analysis to finished implementation. I stay until the system is firmly embedded in your team.
Jointly defined milestones not reached? I refund your investment in full.
Drop me a short note about your challenge. I'll get back to you personally and usually reply within 24 hours. No strings attached.