True customer retention is not a coincidence, but a system.
Hello! I’m Sascha and I develop systems that retain customers, boost revenue and free your team from operational chaos. So you can scale without losing control or time.
Focus & Fixed price
Fast, guaranteed results at a fixed price.
6+ years of hands-on experience
No theory just real-world experience from actual scaleups.
Technology & Team
I don't just provide strategies and systems - I also make sure your team is ready to use them.
The basis for
Many teams spend big amounts of money on acquiring new customers, only to have those customers cancel their services shortly afterward.
A CRM tool alone won’t solve this problem. What’s missing is a foolproof system for the post-purchase phase.
From operational chaos to a predictable system.
Step by step, you’ll regain control of your customer relationships. A deep analysis of your data will reveal clear structures and processes that are perfectly tailored to your team.
You won’t just receive theoretical concepts - instead, I’ll guide you through the practical implementation until every step is perfected and your team feels a noticeable reduction in workload.
A scalable system for your recurring revenue.
Once the collaboration is complete, you’ll have a ready customer system that identifies churn risks early on. You’ll benefit from a documented strategy with a robust data logic that ensures customer retention and is not dependent on any single individual.
The result is a loyal customer base and recurring revenue that grows systematically with minimal effort on the team’s part.
For me, discretion is the foundation of a trusting working relationship.
Since I delve deeply into my clients’ sensitive data and processes, I don’t display a public gallery of logos.
That said, I’m happy to share my biggest successes with you:
less
support-efforts
15%
higher
NPS-score
57%
less
churn
12%
more
revenue
No hourly rates...
just full control.
I don’t sell time - I sell results. That’s why I work exclusively with transparent, fixed prices for clearly defined projects. This way, you know exactly what you’re investing and what system you’re getting from day one.
Zero risk with my results guarantee!
If the milestones we set together aren’t met after 9 months, I’ll take on the risk and refund your investment.
One-time
impulse
1 rate á 950 €
Duration: approx. 2 hours
For specific issues that require quick recommendations for action.
- Analysis
- Solutions
- Recommendations
In-depth
audit
3 rates á 2,500 €
Duration: approx. 8 weeks
For teams that want to know how to retain and grow their customer base.
- Process Analysis
- Root cause analysis
- Solutions
- Recommendations
Full
solution
6 rates á 4,000 €
Duration: approx. 6 months
Full support in developing and implementing strategies for optimal customer retention.
Optional: Additional follow-up support is available for up to 12 months for €1,500 per month
- In-depth audit
- Strategy Development
- Process adaptation
- Implementation Guidance
- Coaching